Most Dealerships Can’t ID Their Own Pigtails. We Can
Here’s a scenario we see all the time:
A technician enters the dealership needing just one connector, a simple pigtail to repair a damaged wire harness after a fender bender. The dealer opens their system, inputs the VIN, scrolls... and scrolls... and eventually shrugs:
“It’s not sold separately. You’ll need to order the whole harness.”
Thousands of dollars. Weeks of wait time. And all for one connector.
This Isn’t a Rare Case, It’s the Norm.
We have assisted collision technicians, independent shops, mobile repair specialists, and even dealership technicians who sought our help after encountering dead ends with their own systems. Some of the most common stories we hear include:
- A Ford service advisor told the customer they’d need a full front-end harness to fix a damaged headlight pigtail. The customer found us through Google. We shipped the correct connector that day, and the car was fixed within 48 hours for under $90.
- A Toyota technician called us in frustration after trying to identify an airbag connector. The dealer catalog didn’t show that it sold separately. We matched it within minutes using a photo through our Pigtail Smart App.
- An independent tech working on a late-model Chevy Silverado said the dealer quoted $8,450 for a full harness. We got him the $80 connector he actually needed, which was delivered the next day.
So, Why Can’t Dealerships Find These Parts?
OEM systems are not designed to identify individual connectors. They focus on assembly-level repairs, such as complete harness replacements, rather than small-scale repairs.
- Connectors often aren’t labeled individually in the system
- Many aren’t sold as standalone parts.
- Even internal diagrams are incomplete or outdated.
And when the parts department can’t find it in their system? You’re out of luck. Unless you know where to go next.
That’s Where We Come In.
At FindPigtails.com, we are committed to solving this problem. We have assisted thousands of shops in obtaining the exact connector they need, quickly and without the expensive hassle of full harness replacements.
- Snap a photo ➡️ get a match with our Smart App
- Search by vehicle, keyword, or part ID
- Live chat with real connector techs, not bots
- Same-day shipping on in-stock parts
We've heard stories of dealership parts managers using our site because they often struggle to find parts in their own catalogs. We’re not trying to criticize; we just want to emphasize how flawed this part of the system has become.
Your Time Matters. So Does Your Reputation.
Your customers won't want to wait two weeks or more for a full harness when their car could be repaired tomorrow. Your shop can't afford that delay, and you—whether you're the technician or a parts professional—deserve better tools.
Don’t settle for “it’s not available.”
Try FindPigtails.com and get what you actually need. Shop Now