Returns and Return Policy

Returns on electrical connectors are limited.

In the event of a return, the buyer must notify us at (844) 255-5899 within 15 days of the original ship date using the options listed below:

By Livechat Chat now
By Email info@findpigtails.com
By Phone (844) 255-5899
By SMS Text (281) 466-4420

If we've identified the part correctly:

  • Any parts with open, wrong, damaged or missing packaging will not be accepted
  • There will be a 25% restocking fee
  • Upon receipt of the item, a partial refund will be processed within 15 days either in the form of a credit to the card used or by check

No refunds will be given for electrical items that shipped and are canceled due to an alternative option, vehicle total, etc.

If we matched the pigtail inaccurately, we will provide an exchange, free of charge.

Special order items cannot be canceled and are non-refundable.

Tools are Non-Returnable

There is a 30 day warranty on defective tools for manufacturing defects only, and only for the affected item (not the entire kit).

To initiate your return, please complete the below form.

  • E.g.: 2012 Nissan Altima