When Will My Order Ship?
Orders placed Monday to Friday before 4:30 PM CST.
Ship the same business day.
Orders placed after 4:30 PM CST
Ship the next business day.
Need it ASAP?
If you're facing a last-minute repair and need your order shipped immediately, we offer an exceptional ASAP Concierge Service between 4:30 PM and 6:00 PM CST.
For an additional fee*, our team will personally deliver your order to a FedEx facility to ensure it is picked up and leaves that same evening. Perfect for those "need-it-now" situations when every minute counts.
How Much is Shipping?
We offer multiple shipping options based on your urgency and order type. All orders are processed the same business day when placed before 4:30 PM CST, or the next business day if placed after that time, on weekends, or holidays.
Standard Shipping Rates (Connectors & Most Items)
- FedEx Ground (3–8 business days): Free
- FedEx 2-Day: $9.99
- UPS 2-Day: $14.99
- UPS Ground: $11.99
- FedEx Overnight: $50.00
- UPS Overnight: $45.00
- Curbside Pickup (Houston area only): Free
Large Tools
- FedEx 2-Day: $24.00
- UPS 2-Day: $25.00
- UPS Ground: $11.99
- Curbside Pickup (Houston area only): Free
Small Tools & Accessories
- FedEx 2-Day: $14.99
- UPS 2-Day: $14.99
- UPS Ground: $11.99
- FedEx Overnight: $50.00
- UPS Overnight: $45.00
- Curbside Pickup (Houston area only): Free
Protect Your Order with Route Shipping Insurance
At FindPigtails.com, we understand the importance of receiving the right connector promptly and in perfect condition. That’s why we now offer Route Shipping Insurance at checkout. It’s a simple and affordable way to protect your order if it gets lost, stolen, or damaged during shipping.
What is Route?
Route is a trusted shipping insurance and tracking service that gives you added protection after you place your order. By selecting Route at checkout, your package is automatically covered. If something goes wrong during shipping, Route makes it fast and easy to file a claim and receive a replacement.
There’s no complicated process or long wait. Most claims are resolved within 24 to 48 hours.
How it Works
- Select Route Protection at checkout
- If your package is lost, stolen, or damaged, file a claim with Route
- Route uses your order info to speed up the process
- Claims are usually approved quickly, so you’re not left waiting
- You can also track your delivery in real time by downloading the free Route app:
Why Choose Route?
- Fast, hassle-free claim process
- Coverage for loss, theft, or damage
- Affordable protection based on your order total
- Real-time order tracking through the Route app
We know how valuable your time is, especially when you're working on a repair. Adding Route gives you peace of mind and helps avoid delays if something unexpected happens during shipping.
